Shipping Policy

Our products are uniquely created on demand in your chosen specification. This enables us to offer you a full range of styles, colors and sizes to choose from without particular style ever going out of stock, ensuring you get exactly what you want every time.

After you have placed your order, our talented production team will select a blank version of your chosen product, print your design

Package and ship your order within 2-3 business days.

Working time: Monday to Saturday

You can order as many items as you want and you'll never pay more than the flat rate for shipping.

How much are the shipping costs?

We use flat shipping rate of $4.95 for shipping within US and $7.95 for international shipping.

Shipping time

  • 5-10 business days, excluding Sunday for US shipping
  • 10-20 business days, excluding Sunday for international shipping

COVID-19 Updates

All products are in stock and we’re still delivering worldwide!

*Please note that these are estimated delivery times only, therefore our store is not guaranteeing delivery dates.

Orders are missing products or change shipping address. We will process takes 1-2 business days

Shipping time for missing orders/change in shipping address?

  • 5-10 business days, excluding Sunday for US shipping
  • 10-20 business days, excluding Sunday for international shipping

Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters or severe winter storms ...

About Late Deliveries
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.

  • Possible Reasons for Delay
    Incorrect Address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • International customs procedures

When delivery is later than expected, please notify us via email: support@epicsunny.com. We will resolve it for you in 2 business days

Orders to the Continental United States incur a flat shipping fee starting at $4.95. 

International: $7.95

We process orders between Monday and Friday. Orders will usually be processed within 2 - 3 business days of ordering and shipped within one day of processing. Please note that we don't ship on weekends. Due to outbreak of coronavirus, the shipping day maybe delay to 5-10 business days

Within the United Kingdom, United States, Canada, Australia, orders can be expected to arrive in 5 - 10 working days. Due to outbreak of coronavirus, the shipping day maybe delay to 10-20 business days

Orders placed to all other countries can be expected to arrive within 10 - 20 working days. Due to outbreak of coronavirus, the shipping day maybe delay to 15-25 business days

*Please note that these are estimated delivery times only, therefore our store is not guaranteeing delivery dates.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Subscribe

SIZE CHART

Sneakers Sizing Chart